Fix WhatsApp Account Error: You need the official WhatsApp to use this account

Wednesday, July 5, 2023

Screenshot of WhatsApp Account Erro. PHOTO CREDIT/BUSIINGE AGGREY

Last updated: July 29, 2023 10:38 pm

2 Min Read

If you’re encountering the error message “You need the official WhatsApp to use this account,” there are a few steps you can take to try and resolve the issue:

Update WhatsApp: Make sure you have the latest version of WhatsApp installed on your device. Go to your device’s app store (Google Play Store for Android or App Store for iOS) and check for any available updates for WhatsApp. Updating the app may resolve any compatibility issues.

2. Clear Cache and Data: Sometimes, accumulated cache and data can cause issues with the app. Try clearing the cache and data for WhatsApp on your device. Here’s how you can do it:

Android: Go to “Settings” > “Apps” or “Application Manager” > “WhatsApp.” Tap on “Storage” and select “Clear Cache” and “Clear Data.”
iOS: Go to “Settings” > “General” > “iPhone Storage” (or “Storage” on older iOS versions) > “WhatsApp.” Tap on “Offload App” or “Delete App.” Afterward, reinstall WhatsApp from the App Store.
Reinstall WhatsApp: Uninstall WhatsApp from your device and then reinstall it from the respective app store. This can help to resolve any underlying issues with the application. However, before doing this, make sure to backup your WhatsApp data to avoid losing any important messages or media.

3. Check Account Verification: Ensure that you are using the correct phone number and that it is properly verified with WhatsApp. If you’ve recently changed your phone number or SIM card, you may need to verify the new number with WhatsApp.

4. Use Official WhatsApp: Make sure you’re using the official WhatsApp application downloaded from a trusted source, such as the Google Play Store or App Store. Third-party or modified versions of WhatsApp may cause compatibility issues and result in the error message you’re seeing.

WORKING SOLUTION: If you’re still encountering the error message “You need the official WhatsApp to use this account,” Seeing that error means your number was blacklisted or banned by WhatsApp.

The only solution is to write them an email, it should appear like this and send to: support@whatsapp.com

The email subject should be: WhatsApp Banned Number Help

Dear WhatsApp Support,

I hope this message finds you well. My name is [Your Full Names], and I’m writing to you because it seems that my phone number, [Your Phone Number], has been banned by WhatsApp. I’ve tried using both the original WhatsApp and modded versions, but I keep receiving the error message stating that I need the official WhatsApp to proceed. Unfortunately, I am unable to register or access my account.

I am kindly requesting your assistance to whitelist my phone number so that I can use WhatsApp without any issues. I assure you that I will abide by the terms and conditions of WhatsApp and use the platform responsibly.

If there were any misunderstandings or issues that led to the ban, I apologize and assure you that I will do my best to avoid any such problems in the future.

Please let me know if there is any additional information you need from me to resolve this matter promptly. I appreciate your time and attention to this issue and look forward to hearing back from you soon.

Thank you for your understanding and support.

Best regards,

[Your Name]